@scope (.ticketing-app) {

:scope{--bg:#f5f7fb;--surface:#fff;--navy:#13263e;--ink:#24344b;--muted:#708097;--line:#e4eaf2;--blue:#2563eb;--blue-light:#eaf2ff;--green:#14805e;--green-light:#e7f8f0;--orange:#ab6913;--orange-light:#fff3df;--red:#b53d40;--red-light:#fff0f0;--shadow:0 10px 35px rgba(28,52,82,.07)}
*{box-sizing:border-box}:scope{margin:0;background:var(--bg);color:var(--ink);font:14px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.55;cursor:not-allowed}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #b9d3ff;outline-offset:2px}a{color:inherit}.app{min-height:100vh;display:flex}.side{width:244px;flex:none;background:var(--navy);color:#d7e2f4;display:flex;flex-direction:column;padding:28px 16px;position:sticky;top:0;height:100vh}.brand{padding:2px 12px 28px;display:flex;align-items:center;gap:12px}.brand-logo{width:41px;height:41px;border-radius:12px;background:#2e67e9;display:grid;place-items:center;color:#fff;font-weight:800;letter-spacing:-.05em;font-size:17px}.brand strong{display:block;font-size:15px;color:#fff;line-height:1.2}.brand small{display:block;color:#8fa9c9;font-size:11px;margin-top:3px}.nav-label{color:#8199b6;font-size:10px;letter-spacing:1.5px;font-weight:800;padding:12px 14px}.nav-btn{width:100%;border:0;border-radius:10px;background:transparent;color:#c8d6ea;text-align:left;padding:12px 14px;display:flex;align-items:center;justify-content:space-between;margin:3px 0;font-weight:600}.nav-btn:hover,.nav-btn.active{background:#253e5d;color:white}.nav-btn .count{background:#375477;color:#eff6ff;padding:1px 8px;border-radius:99px;font-size:11px}.side-bottom{margin-top:auto;border-top:1px solid #334760;padding:18px 12px 0;color:#a3b9d3;font-size:11px}.main{min-width:0;flex:1;max-width:1800px;padding:33px clamp(18px,3.8vw,58px) 50px}.top{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:29px}.eyebrow{letter-spacing:1.4px;text-transform:uppercase;font-size:11px;font-weight:800;color:#4272c0}.top h1{font-size:29px;line-height:1.2;margin:5px 0 8px;letter-spacing:-.8px;color:#152840}.sub{color:var(--muted);margin:0;font-size:13px}.top-actions{display:flex;flex-wrap:wrap;gap:9px}.btn{border:1px solid var(--line);background:white;color:#30425a;padding:10px 14px;border-radius:9px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;gap:8px;box-shadow:0 2px 5px rgba(0,0,0,.015)}.btn:hover{border-color:#b8cee9;background:#f8fbff}.btn.primary{border-color:var(--blue);background:var(--blue);color:#fff;box-shadow:0 5px 10px rgba(37,99,235,.15)}.btn.primary:hover{background:#1d4ed8}.btn.danger{color:var(--red);border-color:#f1c3c3}.btn.small{font-size:12px;padding:7px 10px}.stats{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:13px;margin-bottom:25px}
.summary-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:0 0 14px}
.summary-heading h2{font-size:16px;letter-spacing:-.2px;margin:0;color:#1b2d45}
.summary-heading p{margin:2px 0 0;color:var(--muted);font-size:12px}
.summary-date{font-weight:650;font-size:12px;color:#587092;white-space:nowrap}
.stat{background:#fff;border:1px solid var(--line);padding:19px 18px 17px;border-radius:15px;box-shadow:0 7px 25px rgba(28,52,82,.045);min-height:150px;text-align:left;position:relative;transition:transform .12s ease,border-color .12s ease,box-shadow .12s ease}
.stat:hover{transform:translateY(-2px);border-color:#bdd0ed;box-shadow:0 12px 28px rgba(28,52,82,.10)}
.stat.selected{outline:2px solid #5078c1;outline-offset:2px}
.stat:before{content:'';position:absolute;top:0;left:17px;right:17px;height:3px;border-radius:0 0 5px 5px;background:var(--accent)}
.stat.resolved{--accent:#16966e;background:#f0faf5}.stat.open{--accent:#2768cf;background:#eff6ff}
.stat.progress{--accent:#c48a16;background:#fff9ed}.stat.escalated{--accent:#d54a51;background:#fff2f1}
.stat.closed{--accent:#576a87;background:#f1f5f9}
.stat-head{display:flex;justify-content:space-between;align-items:center;color:#45566c;font-size:12px;font-weight:800;gap:5px}.stat-icon{width:29px;height:29px;border-radius:9px;display:grid;place-items:center;background:#ffffffbd;color:var(--accent);font-size:16px;flex:none}.stat-number{font-size:38px;line-height:1.12;letter-spacing:-1.8px;font-weight:830;color:var(--accent);margin-top:17px}.stat-foot{font-size:11px;color:#687c94;margin-top:7px}.stat.warning .stat-number{color:#c06b1c}.stat.warning .stat-icon{background:var(--orange-light)}.stat.success .stat-number{color:#188161}.stat.success .stat-icon{background:var(--green-light)}.panel{background:var(--surface);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:22px 23px 17px}.panel-head h2{font-size:17px;color:#1a2b42;margin:0;letter-spacing:-.2px}.panel-head p{font-size:12px;color:var(--muted);margin:4px 0 0}.toolbar{padding:0 23px 20px;display:flex;gap:10px;flex-wrap:wrap}.search{flex:1;min-width:220px;position:relative}.search input{width:100%;padding:10px 12px 10px 34px;border:1px solid var(--line);border-radius:9px;background:#f9fbff;color:var(--ink)}.search:before{content:'⌕';font-size:22px;color:#879bb8;position:absolute;left:11px;top:1px}.filter{border:1px solid var(--line);border-radius:9px;background:#f9fbff;color:#354660;padding:9px;max-width:165px}.table-scroll{overflow:auto}.tickets{width:100%;border-collapse:collapse;min-width:870px}.tickets th{text-align:left;font-size:10px;color:#7c8ba1;text-transform:uppercase;letter-spacing:.8px;background:#f8fafd;font-weight:800;padding:14px 19px;border-block:1px solid var(--line);white-space:nowrap}.tickets td{border-bottom:1px solid #edf1f7;padding:17px 19px;vertical-align:middle;font-size:12px}.tickets tr:last-child td{border-bottom:0}.tickets tbody tr:hover{background:#f9fbff}.id{font-size:12px;color:#3764a6;font-weight:800;white-space:nowrap}.ticket-title{font-weight:750;color:#1d3049;font-size:13px}.ticket-sub{color:#8090a3;margin-top:4px;font-size:11px}.muted{color:var(--muted)}.pill{display:inline-block;border-radius:999px;padding:4px 9px;font-weight:800;font-size:10px;white-space:nowrap}.p-open{background:#eaf2ff;color:#2864ba}.p-pending{background:#fff3df;color:#976211}.p-escalated{background:#ffe6e5;color:#b93c43}.p-inprogress{background:#e9effe;color:#554fba}.p-pending{background:#fff3df;color:#976211}.p-resolved{background:#e4f8ed;color:#187f5a}.p-closed{background:#eef1f5;color:#5d697a}.p-critical{background:#ffe5e6;color:#b0343a}.p-high{background:#fff0da;color:#a46612}.p-medium{background:#eaf2ff;color:#2b67b4}.p-low{background:#ecf5ee;color:#487758}.text-button{border:0;color:#2b67bc;background:none;font-weight:800;padding:4px 0}.text-button:hover{text-decoration:underline}.empty{text-align:center;padding:55px 18px;color:var(--muted)}.empty-icon{width:62px;height:62px;margin:0 auto 14px;background:#f0f5fc;border-radius:20px;display:grid;place-items:center;font-size:27px}.empty h3{color:#263951;margin:0 0 7px;font-size:16px}.empty p{max-width:380px;margin:0 auto 19px;font-size:13px}.bottom{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 23px;color:#8290a3;font-size:11px;border-top:1px solid var(--line)}.note{font-size:11px;color:#7c8ba1;margin-top:20px;max-width:980px}.overlay{position:fixed;inset:0;background:rgba(17,33,55,.48);z-index:10;display:none}.overlay.show{display:block}.drawer{position:fixed;right:0;top:0;bottom:0;width:min(710px,100%);background:white;z-index:11;transform:translateX(105%);transition:transform .22s ease;display:flex;flex-direction:column;box-shadow:-16px 0 40px rgba(16,35,59,.15)}.drawer.show{transform:translateX(0)}.drawer-head{padding:21px 28px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:12px}.drawer-head h2{margin:3px 0 0;color:#162b44;font-size:20px}.drawer-body{overflow:auto;padding:25px 28px 27px;flex:1}.drawer-foot{padding:15px 28px;border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:14px;background:#fff}.drawer-foot .right{display:flex;gap:9px}.xbtn{border:0;background:#f1f4f8;width:33px;height:33px;border-radius:9px;font-size:22px;color:#4f617b}.section{margin-bottom:27px}.section-title{font-size:12px;text-transform:uppercase;letter-spacing:1.1px;font-weight:850;color:#355481;border-bottom:1px solid #eaf0f7;padding-bottom:9px;margin-bottom:16px}.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.field{min-width:0}.field.full{grid-column:1/-1}.field label{display:block;color:#3a4d64;font-weight:750;font-size:12px;margin-bottom:7px}.field label .req{color:#d35a5a}.field input,.field select,.field textarea{width:100%;border:1px solid #dbe3ee;border-radius:9px;padding:10px 11px;color:#283d53;background:#fff;min-height:42px}.field textarea{resize:vertical;min-height:96px;line-height:1.6}.field input:focus,.field select:focus,.field textarea:focus{border-color:#75a4ec}.field small{display:block;color:#91a0b1;font-size:10px;margin:6px 0 0}.attachment-item{background:#f8fafd;border:1px solid var(--line);border-radius:8px;margin:8px 0;padding:8px 10px;display:flex;justify-content:space-between;gap:10px;align-items:center}.file-meta{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px;flex:1}.remove{border:0;background:transparent;color:#c14b4b;font-weight:800}.download{color:#2e6acc;font-weight:700;text-decoration:none}.download:hover{text-decoration:underline}.toast{position:fixed;bottom:22px;right:22px;z-index:30;padding:12px 18px;background:#21344d;color:white;box-shadow:var(--shadow);border-radius:10px;max-width:380px;display:none;font-size:13px}.toast.show{display:block}.caution{background:#fff8eb;color:#825a22;border:1px solid #f5dfb9;border-radius:10px;padding:11px 13px;margin-bottom:19px;font-size:12px}.audit{padding:9px 12px;background:#f8fafd;margin:8px 0;border-left:2px solid #9db8e8;border-radius:5px;font-size:12px;color:#61728c}.hidden{display:none!important}.mobile-bar{display:none}.tabular{font-variant-numeric:tabular-nums}
@media(max-width:1180px){.side{width:196px}.main{padding:28px 20px}.stats{gap:10px}.stat{padding:16px 12px}.stat-number{font-size:33px}}
@media(max-width:800px){.side{display:none}.mobile-bar{display:block;background:#13263e;color:white;padding:12px 18px;font-weight:750}.app{display:block}.main{padding:24px 13px}.top{flex-direction:column}.top h1{font-size:25px}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.stats .stat:last-child{grid-column:1/-1}.summary-date{font-size:11px}.panel-head,.toolbar{padding-left:15px;padding-right:15px}.top-actions .btn{flex:1}.bottom{flex-direction:column;align-items:flex-start}.drawer-head,.drawer-body,.drawer-foot{padding-left:18px;padding-right:18px}}
@media(max-width:460px){.grid2{grid-template-columns:1fr}.summary-heading{align-items:flex-start}.summary-date{max-width:110px;text-align:right}.stats{gap:9px}.stat-number{font-size:30px}.stat{min-height:130px}.toolbar .filter{flex:1;min-width:calc(50% - 10px)}.drawer-foot{flex-wrap:wrap}.drawer-foot .right{width:100%}.drawer-foot .right button{flex:1}}

.ticket-inline-0{margin-top:24px}
.app{display:block;min-height:0}.ticket-toolbar.side{width:100%;height:auto;position:static;display:flex;flex-direction:row;flex-wrap:wrap;gap:8px;background:transparent;padding:12px 0;color:var(--ink)}.ticket-toolbar .nav-label,.ticket-toolbar .side-bottom{display:none}.ticket-toolbar .nav-btn{width:auto;background:white;color:var(--ink);border:1px solid var(--line);gap:10px}.ticket-toolbar .nav-btn.active{background:var(--blue-light);color:var(--blue)}.main{padding:18px 0;max-width:none}.drawer{inset:0 0 0 auto;color:var(--ink);padding:0;width:min(710px,100%)}.ticket-overdue{color:#bc4e40;font-weight:800}.drawer:not(.show){visibility:hidden}.note{margin-bottom:25px}@media(max-width:800px){.ticket-toolbar.side{display:flex}}

}